Have these in front of you before you call or write to the billing office. It makes the call shorter and your notes easier to keep.
This page has no form and keeps nothing. Print it or keep it open while you gather things.
A bill that lists each charge with its billing code, date, units and amount. If all you have is a statement with one total, ask the billing office for an itemized bill.
If you have insurance, the EOB for the same visit. It shows what the insurer was charged, what it allowed and paid, what it denied, and what you may owe.
Each date you were seen, and the date printed on the statement.
Usually printed on the bill. The billing office may ask for it when you call.
On your insurance card, if you have insurance.
For each call, write down the date, the time, the name of the person you spoke with, and what they said they would do.
When you are ready to ask in writing, see what an itemized-bill request letter looks like.
This checklist is general information, not legal advice.